1. Can the R2L be placed inside or outside a phone case?

Because of the sleek and thin design of the R2L, you can place it right on top of the case or beneath it. However, a battery charging phone case cannot be used with the R2L.

2. What do I do if my phone is not listed on the placement chart?

You can figure out the placement of the R2L for your phone with these simple instructions:

1-Turn your WiFi off on your mobile device.

2-Stream a video from the YouTube App or website.

3-Turn the phone around and place the R2L on the back, without taking the adhesive off.

4-Move the R2L around until the LED lights up the most.

5-Remove the adhesive and place the R2L where the Led lit up the most.

3. Does the R2L affect my call quality?

The R2L does not affect call quality. The R2L absorbs the excess radiation through the antenna of the R2L and converts it through the circuitry into direct current electricity into the LED to light it up and disperse the power safely.

4. Does it work on non-smart phones?

The R2L works on any wireless device that uses cellular, 3G and 4G service to connect to the internet.

5. Why is my R2L not lighting up?

The light not lighting up means one of the following has occurred:

  • -99% of time the light not lighting up is attributed to the R2L being in the wrong position.
  • -You are too close to a cell phone tower.
  • -Your Wi-Fi is not shut off.  The R2L only works on the cellular signal not on Wi-Fi signal.

6. Does the R2L have to light up to be working?

No.  When the R2L is properly placed, it always lights up, but sometimes flashes so fast or faint that it is impossible to see with the naked eye.  Every R2L is tested four times on U.S. and international bands before it leaves the manufacturer.

7. What is SAR testing?

The FCC has adopted limits for safe exposure to radio frequency (RF) energy. These limits are given in terms of a unit referred to as the Specific Absorption Rate (SAR), which is a measure of the amount of radio frequency energy absorbed by the body when using a mobile phone. The FCC requires cell phone manufacturers to ensure that their phones comply with these objective limits for safe exposure.

8. Is the light supposed to always be on?

The light should be on when radiation is being absorbed.

9. When does the light blink?

The light blinks when the R2L is absorbing excess radiation through the antenna and then converting it through the circuitry into direct current electricity into the LED to light it up and disperse the power safely.